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February 8, 2010

How Long Is Long Enough?

Filed in: Job Search,Rants by Carol Frohlinger, JD @ 5:27 am

How long do you sit and wait for an interviewer who is late? Last week, I friend of mine went for an interview. He was politely greeted and escorted into a conference room, isolated from the main work area and unable to see what was going on outside. After fifteen minutes, the interviewer’s admin popped her head in to say that the boss had been delayed but would be right in. After another ten minutes (my friend had decided to leave on the thirty minute mark), the interviewer arrived, apologizing profusely and explaining that a client emergency had tied him up. My friend said he seemed sincere and the interview went well.

I’m sure we’re all struggled with the question of how long to wait for someone who’s late – a client, a colleague, friend. It’s a particular hot button for me since I made a point to arrive on time for appointments. I always factor in time to deal with the unexpected traffic or other things that can cause derailments (I even take the flight earlier than the one that should me there in plenty of time!). Of course, there is no right answer, it all depends on the situation. Yet, the “rule” that sticks with me is the one left over from college – that students only had to wait fifteen minutes for the tardy professor before the class was considered canceled. I think that the question of how long to wait for an interviewer can be handled the same way you’d handle anyone who keeps you waiting.

Some guidelines that may be helpful:

  • Is nature throwing curve-balls? While people can (and should) mange bad weather, they often don’t. I tend to cut them some slack when the weather is inclement.
  • Did she get you a message? It’s smart to include your cell phone/blackberry/voicemail contact information when you are confirming the meeting so that the other person is able to get you a message advising you of the delay. If you’ve done that and she hasn’t communicated with you, it might be that the delay is a test of your patience or a power tactic.
  • How long is the delay? Each of us has to decide how long is long enough. I tend tie my decision to the purpose of the meeting and my schedule for the rest of the day.
  • When he gets there, does he apologize? The apology is obligatory, if he doesn’t offer one, it is a red flag – here’s someone who doesn’t value your time.
  • How sincere is the apology? The other red flag is a poor apology; it speaks to the person’s character.

Readers, what would you add?

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3 Comments »

  1. My limit is 30 minutes unless the interwiewer called in advance to notify me of the delay. My rule when waiting for an MD or DDS appointment is the time it takes me to skim a magazine. After that I leave and if it happens twice (after complaining to the MD/DDS) I find another care provider. My time is valuable and I do not tolerate people who waste it.

    Comment by Holly — February 8, 2010 @ 11:49 am

  2. I am always early and I use the 15 min rule. I hardly ever have a problem.

    Comment by Marilyn Ziemann, CPA — February 8, 2010 @ 5:04 pm

  3. Time Management is important, it is an indicator of professionalism and a matter of credibility. I agree with Carol in factoring in excess time and be on time.

    Though, sometimes I also have to value the importance of a relationship and the reason for the wait, while making the decision to call it a day. If I need the job, I will wait. If the doctor is a good doctor and I trust the doctor more than other doctors I will wait.

    But, from my end, I make it a point to be on time.

    Comment by Juliana — February 8, 2010 @ 7:49 pm

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