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    May 12, 2008

    Another Clinton Contribution

    As usual, over the weekend, I had the chance to catch up on some reading - the April 21 issue of New York Magazine was one of the things I read. Amanda Fortini’s article, The Feminist Reawakening, published before the Pennsylvania primary, makes the point that the media treatment of Hillary Clinton not only reminds some women that we still have a long way to come but has had the unintended benefit of making other (younger) women aware of just how thin that pink line really is.

    However things turn out for Senator Clinton’s candidacy, this is a good thing. 

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    May 8, 2008

    Coming Back From Disappointment At Work

    Filed in: Characteristics of women, Communication Skills by Dr. Kathleen Kelley Reardon @ 9:50 pm

    When Senator George McGovern decided to cease supporting Hillary Clinton yesterday, that must have hurt her. Of course, she’s a street fighter, and no doubt she has gotten past it as she has other defections from her side. That is one of the impressive things about her. You can see the pain on her face sometimes, but she gets through it and a day or so later she is looking relaxed and rising to the challenge again. Few things bother an opponent more than that skill.

    How does she do it? Where does such strength come from?

    I’ve been reading a book, The Female Brain, in which Dr. Louann Brizendine, neuropsychiatrist at the University of California, San Francisco, explains that women have superior brain wiring for communication and emotional tones — even as infants. We see more relational subtlety. She argues, as do other researchers, that women and men have different brain sensitivities to stress and conflict. We could argue this for a lifetime, but there is a general perception that women have greater difficulty rebounding from disappointments in close relationships at work.

    InThe Secret Handshake and It’s All Politics, though, I’ve written about women becoming “street fighters” and how important that capacity is to moving upward at work. So how do we go from being ultra-sensitive to being able to take a slam at work and get up again tomorrow ready to move on?

    It takes a lot of learning the hard way, but here are a few important components: learning from watching others, including men, experience deep disappointment yet successfully move on, thinking about how someone you admire would handle it, getting some mentoring from street fighters, learning some defensive and offensive techniques, and learning how to read between the lines so you can anticipate such negative events before they even happen.

    This is a tall order. If handling disappointment at work is one of the more difficult challenges you face, you could consider asking people about their worst disappointment, how they initially thought about it, who they went to for guidance, what they ultimately did and why it worked or didn’t.

    Then you have to begin getting past small disappointments (that may seem large at first) so you can prepare yourself for bigger ones. No one escapes pain at work, but you can become better at putting it into perspective. As one T.V. commentator said of politics recently, “If you want a friend, get a dog.” While I wouldn’t go so far as to say it’s impossible to make friends at work, it’s wise to know that work usually isn’t the place to look for your best ones.

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    May 5, 2008

    Letting Go Is Hard to Do

    Filed in: Life and Work, Negotiation, Women Working Together by Carol Frohlinger, JD @ 2:25 pm

    As I listened to Barack Omaba denounce Jeremiah Wright last week, I was reminded of how difficult it is to walk away from a relationship that was once good and is now bad.

    Thankfully, when most of us face the decision about cutting someone loose, we have the luxury to grapple privately with the “when” and “how” to do it yet the “if” is still a struggle.  How do you know when a relationship has become toxic? Is there an acid test? I think there is - when the other person doesn’t consider your interests, only her own, even when you have made it clear that your needs are not being met. 

    Consider these situations: (more…)

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    February 2, 2008

    Sensing The Disconnects

    Filed in: Uncategorized by Dr. Kathleen Kelley Reardon @ 5:10 am

    When I write about a disconnects between what a presidential candidate says and what he or she does, even to be helpful, it elicits a lot of negativity about how nonverbal behavior doesn’t matter in an election. There are a lot of people who think this is superficial stuff. But communication is what we use to determine who we vote for — how well they convey their ideas and whether we sense that they are being authentic. What good is a president who has good ideas but who can’t communicate them or whose actions contradict them?

    As Lois wrote about with regard to smiling, people sense when something isn’t quite right in communication even if they can’t articulate why. They sense disconnects between what is being said and how it is being said. And they don’t believe the person. Persuasion fails.

    The good thing about disconnects is seeing them in another person’s communication allows us to pause and reflect. People sensitive to them experience a kind of “red-flag alert” — a signal to think before continuing to talk. When you sense a disconnect between verbal and nonverbal communication at work, you should ask yourself: Is something awry with this relationship? Are things changing around here? Have I misspoken or gone too far somehow? Count to five. That’s how political intuition begins to develop.

    If people as polished as politicians reveal disconnects imagine how many the rest of us are sending out there!

    Kathleen

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