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    July 3, 2008

    Taking a Risk

    Filed in: Leadership, Negotiation by Carol Frohlinger, JD @ 7:00 am

    The Wall Street Journal is all abuzz about Barbara Desoer who has recently been asked by Ken Lewis, Bank of America’s CEO, to take over its troubled mortgage business.  Not only is the mortgage lending business generally in trouble due to the state of the US economy but Bank of America’s mortgage business has the added burden of trying to swallow the problems of the recently acquired Countrywide Financial.  Carol Hymowitz’s Front Line blog asks readers to comment on their experiences regarding taking on high risk roles that have afforded them an opportunity to advance. 

    One woman’s story (see the comment by risk taker)  reminded me about the glass cliff research I wrote about  a couple of weeks ago in conjunction with a post about Erin Callan.  While she writes that she did the right thing for herself and that it was worth it, she also describes her boss as “difficult”, noting, “when things went right he tended to take the credit”.   She also is very clear that there was a high personal cost. (more…)

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    June 16, 2008

    Did Erin Callan Fall Off a Glass Cliff?

    Filed in: Leadership, Negotiation by Carol Frohlinger, JD @ 7:00 am

    Erin Callan, the highest ranking and most visible woman on Wall Street, lost her job as chief financial officer at Lehman Brothers last week.  Suddenly.  The New York Times reported, “On Monday, Ms. Callan ended her call with analysts by saying, “I’m going to be happy to be back here talking to you again next week,’ she said.  On Thursday morning, however, Ms. Callan gathered belongings from her office and drove to her house in East Hampton on Long Island…”

    Whether she was removed as reported by the Times or she voluntarily stepped down as the Wall Street Journal states, it is clear that she didn’t last long in the role.  Callan, a former tax lawyer and investment banker took the CFO job in December, 2007.  In an article for the Wall Street Journal last month, Suzanne Craig quoted Joseph Gregory, her mentor (who also lost his job as Lehman’s #2) as saying the company made a “leap” when it gave her the CFO job but that it wanted someone who could “really explain Lehman’s story.”

    Have you heard of the glass cliff research?  It’s about the phenomenon that women are more likely to be appointed to leadership roles that carry a great deal of risk of failure.  It seems pretty clear that Lehman had some problems in December when Callan took the CFO role; the Lehman story she had to tell wasn’t very pretty. 

    So what can we learn from this story? 

    1. Don’t be too quick to say “yes” when an opportunity comes long.  Take some time to assess the situation carefully.
    2. Don’t be seduced by the title or the trappings of the job. Ask plenty of questions including: “Why me?” and ”Why now?”
    3. Think about the potential challenges you will face if you do take the job and figure out what you wlll need to mitigate the risk you face.  Then negotiate for that support and those resources.

    It may be that Erin Callan knew exactly how steep the glass cliff was but the fall must still hurt.

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    February 21, 2008

    The Long History of The Thin Pink Line

    Filed in: Politics, The Thin Pink Line Examples by Carol Frohlinger, JD @ 9:23 am

     istock_000002197457xsmall.jpgElizabeth Keathley explained yesterday in a piece she wrote for Women’s ENews that the challenge women face with regard to being “womanly” and yet still competent has affected Hillary Clinton’s campaign.  And, in case you don’t believe it,  Tuesday’s  Wall Street Journal ’s  (paid site) front page article THE DECIDERS: White Men Hold Key for Democrats  detailed depressing evidence of both gender and racial bias.

    So, yes, it’s a puzzle.   The good news is that the attention this issue is getting this year will help women to understand that it’s not their just their imagination they struggle with getting the respect they deserve at work (for example, have you ever suggested an idea at a meeting that was ignored until it was brought up again by a male colleague?)  So, what to do?

    Change perceptions, one person at  time.  Think about the people with whom you are interacting.  What do you know (or can you learn)  about what keeps them up at night? Most people are not consciously biased; they (both men and women)  are simply looking out for their own best interests.  To influence them,  you must help them to realize that they will be better off with you in a leadership role than not.

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